Complaint resolution

In the unlikely event that issues about fuel quality, stove or boiler operation should arise then we can offer a mediation service to help resolve the problem. Woodsure can sample and test the fuel to ensure it conforms to the standard you requested. We will arbitrate between the parties involved and seek to resolve the problem to achieve a fair and equitable outcome as quickly as possible.

You can get in touch by visiting the contact us page.

Looking for something else?

Using the handy Woodsure postcode search you can search for local
suppliers of firewood, briquettes, wood pellets, wood chip and hog fuel.


Severn House

Unit 5 Newtown Trading Estate

Green Lane


GL20 8HD

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